Turing Tumble will accept returns of unopened games within 30 days from the time you place your order. We do NOT accept the return of replacement parts or puzzle books.
Please Note: Original shipping costs are non-refundable, and the customer is responsible for paying return shipping costs.
Once your return is received and inspected, we will send you an email notifying you that we have received your returned item. If your refund is approved, a credit will be applied to your credit card or original method of payment. Refunds may take a few days to appear in your account, depending on your cardholder policy.
Please email hello@turingtumble.com if you have any questions or if you would like to return your product.