With limited exception, Turing Tumble will accept the return of unopened games within 30 days from the date of purchase. We do not accept the return of replacement parts or puzzle books.
Holiday Return Policy: All purchases made between October 29, 2021 and January 2, 2022 have an extended return period. All returns must be initiated prior to January 15, 2022 or within 30 days of purchase, and be unopened and unused.
Once your return is received and inspected, if approved, a credit will be applied to your credit card or original method of payment. Refunds may take a few days to appear in your account, depending on your cardholder policy.
Please note: For all orders delivering to Asia, due to shipping and import taxes, we are no longer able to accept the return of any product. For all other orders, original shipping costs are non-refundable. The customer will be responsible for paying for return shipping.
If your return was a gift, please be prepared to provide an order number or shipping address.
Please email email@example.com if you have any questions or if you would like to initiate a return.